Frequently Asked Questions

  1. Where is SHS located? Student Health Services (SHS) is located near the library, next to Belk hall, on the south end of campus, #48 on the map; in the Student Health Services building.
  2. What are UNCPs SHS enrollment requirement? Filling out all of the medical history form and submitting immunizations as well as enrolling or waiving the health insurance are requirements.
  3. Is a skin test or physical required for admission to UNCP?  The PPD skin test is only required for international students.  Physicals are not required for admission to the university, however some programs (athletics, education, etc.) do require physicals for admission, you will need to check with those prospective programs.
  4. Where can I find my immunization record? You can check with your medical provider, your local Health Dept. or your high school for copies of your childhood immunization record.
  5. What happens if I do not meet the immunization requirements? If immunization requirements are not met, dismissal from school is mandatory under North Carolina State Law.
  6. What are your hours? What are the provider hours?  During the academic year Student Health Services will be open Monday – Friday 8am – 5pm. The medical provider is available for appointments August 1st thru May 31st of each academic school year.
  7. Who is eligible to be seen at SHS? All students are eligible, at no cost. However, any lab work, prescriptions, diagnostic services will be billed to your health insurance.
  8. Does SHS provide medical excuses? Medical excuses for students may be obtained from student health services, only when the student sees the provider before the class is missed.
  9. What do I do if SHS is closed? If SHS is closed contact campus police for emergencies or you can go to Local Urgent Care/ER.
  10. Do I need to make an appointment to be seen at SHS? SHS works just like private doctors’ offices — most patients are seen by appointment.  While we will certainly see urgent problems like asthma attacks, lacerations, acute injuries, allergic reactions, and burns as walk in patients, all routine illnesses and medical issues require an appointment.
  11. Is there a pharmacy on campus? Student Health Services does not have a pharmacy on campus, however there are several pharmacies located on main street of Pembroke. The closest pharmacy to campus is Old Main Pharmacy (located beside Jersey Mikes). Address is 407 West 3rd Street Pembroke, 910-521-5600
  12. Why does UNCP require health insurance? The UNC Board of Governors approved the implementation of a ‘hard waiver’ Student Health Insurance Plan (SHIP) on all sixteen 4-year campuses which began fall 2010. The term ‘hard waiver’ means any student meeting specific criteria is required to show evidence of an existing ‘creditable coverage’ health insurance policy OR enroll in the UNC System-Wide Student Health Insurance Plan.
  13. Why do I need health insurance if I pay a Student Health Fee? Visits with a provider at the SHS are covered by the student health fee.  However there are additional fees associated with lab work, x-rays, medical equipment/supplies, and pharmacy that are not covered by the student health fee.
  14. How do I waive the school insurance? UNCP offers insurance through Blue Cross Blue Shield – Student Blue. To Waive/or enroll in this plan visit
  15. Do I need to waive out every year? If you waive out of the insurance plan in the fall you can select to waive for the entire academic year, however insurance coverage will be verified every semester. If no waiver is submitted by the deadline, you will automatically purchase the insurance and the charge will remain on your account.
  16. Will my medical records be shared with anyone, including my parents? Your medical records are completely confidential.  Unless you give us written permission, or you are 17 years old or younger, we cannot disclose any information to anyone, including parents, friends or professors.

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